Demonstrated reliable and predictable attendance.Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability.Demonstrated customer service expertise.

Demonstrated interest for the product segment and interest in developing product knowledge.

Qualified candidates for this role will possess a high school diploma or GED and demonstrate excellent verbal, interpersonal, and written communication skills. Understands Garmin’s Mission Statement, Vision, Values and Product Support’s Vision and enthusiastically exhibits a desire to see Garmin succeed

Consistently works with team leader to improve personal and team interactions.

Works collaboratively and professionally in a team environment with other Garmin associates to achieve goals including seeking out opportunities to assist team members, sharing ideas and information freely and positively.

Thoroughly documents work in an organized and timely manner.

Timely completion of tasks and/or projects of basic complexity within defined process.Must meet or exceed departmental goals and expectations.Become an advocate for the Garmin Support Center and support and communicate the resource to Garmin customers.Become an expert in Garmin products, features and capabilities for one or more product lines.Develop and maintain department and company image and philosophy to the public.Remain current on changes in policies, procedures and product offerings.Identify, diagnose and report product defects utilizing internal tools.Proficiently communicate interactions with customer contacts via internal tools.

Ensure customer orders, repairs and exchanges are completed accurately and efficiently.Must display superior customer service and communication skills and always maintain professional interactions with Garmin customers and associates.Efficiently answer and solve customer technical inquiries regarding Garmin product and service disruptions and troubleshoot via telephone, email and chat.In this role, you will serve as a Garmin product expert and help our customers get back to their passion by solving customer inquiries in regards to disruptions in their Garmin products or services, while also using internal tools to identify, escalate and resolve product defects to further enhance the product and user experience. Are you looking for a great summer job with benefits and awesome perks? Are you a people-person who loves technology (especially Garmin products!) If so, Garmin is hiring for full-time seasonal 2021 positions on our Navionics Product Support teams and we’d love to hear from you!

Navionics product registration